Clothing support step by step

Apply for support, calmly and clearly

You do not need to know everything straight away. These five steps show what you can do, what may be needed and where you will receive personal support.

Start the Maxima check

You can also save the guide as a PDF from the print window.

How it works

Five clear steps

The Maxima check provides an initial indication. The location will then consider your situation personally and decide which route is appropriate.

  1. Find your location

    Choose the location that serves your place of residence or municipality. You will find current opening hours and the local process there.

    View all locations →
  2. Complete the Maxima check

    Enter your municipality, household and net monthly income. Your answers remain in your browser and are not sent.

    Go to the personal check →
  3. See what to bring

    Check the location page. Not every visitor needs the same documents or evidence.

    View the short checklist →
  4. Contact or visit the location

    Follow the local process. The volunteers will discuss your situation personally and calmly explain what is possible.

    Go to the contact details →
  5. Choose clothes that suit you

    In the shop, you can calmly choose good clothing for yourself and your family. Our volunteers will help if you would like them to.

Practical preparation

What might be needed?

Check the information for your location first. This helps you bring only what is relevant to your situation.

Document checklist

  • Valid identification
  • A recent income statement or benefit statement, when requested
  • A referral letter or additional evidence, when applicable
  • For Eemsdelta: the Kansshop QR code
  • A Stadjerspas, when this applies to your area

Not every visitor needs everything on this list. The location page always contains the most up-to-date information.

View the conditions for each location Local guidelines and percentages

The percentages are local income guidelines. The location considers each personal situation and may adjust its conditions.

Always check the current location page before your visit.

Ready to begin

You are very welcome

Asking for support can feel difficult. Our volunteers take their time, listen without judgement and are happy to help you move forward.